Frequently Asked Questions
Everything you need to know about your Printster order.
What is the standard production time for custom orders?
Most custom orders are processed and printed within 2-4 business days before being handed over to our shipping partners.
How can I track my shipment?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress.
What is your return policy for personalized items?
Because personalized products are made to order, we only accept returns if the item arrives damaged or contains a manufacturing defect.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Can I change my design after placing an order?
To ensure fast delivery, we begin processing orders almost immediately. Please contact our support team within 1 hour of purchase if you need to make changes.
Do you offer bulk discounts for large events?
Yes, we offer tiered pricing for bulk orders. Please reach out to our corporate sales team through the contact page for a custom quote.